Frequently Asked Questions & Support

Questions about the ChallengePortal

Which browsers does the ChallengePortal support?

How do I enter steps on the ChallengePortal?

How do I enter activities on the ChallengePortal?

How is the distance calculated?

How is the amount of CO2 saved calculated?

How is activity energy calculated?

Questions about the SchritteApp

Where do I get the SchritteApp?

What can the SchritteApp do for you?

Does the SchritteApp cost me anything?

Which smartphones does the SchritteApp support?

How can I activate the SchritteApp?

At what point can I activate the SchritteApp?

Can I use the Steps app on multiple devices?

Can I change my smartphone during the challenge?

Can I also use another fitness app?

How many days can I transfer via SchritteApp?

The SchritteApp displays a token error

Definitions (Glossary)

Our Glossary

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